Privacy Policy Statement

Your privacy is a core concern for us. This policy outlines how we collect, process, and safeguard your information in accordance with South African privacy regulations.

Information We Collect

We only gather data relevant to your enquiry or use of our services.

• Personal details such as your name, address, and contact information submitted through our forms.
• Website usage data collected using analytics for technical and performance purposes.
• Correspondence and feedback gathered from direct communications or support queries.
• Cookies and similar technologies for session management, not for unrelated marketing.

How We Use Your Information

Your data is used exclusively to provide, improve, and personalise our services.

• To communicate regarding your specific consultancy requests and deliverables.
• To enhance site performance and content based on aggregate visitor insights.
• To comply with legal, regulatory, or contractual obligations where necessary.
• To maintain security of our website, content, and user sessions.

Legal Basis for Processing

We process your information in line with local legal requirements, ensuring your rights are fully protected.

Collection and use of your data is rooted in legitimate interest and contractual necessity. You may withdraw consent at any time by contacting our team.

Information Sharing

Your details are never sold and are only shared when required for business or legal support.

• With internal staff for the provision of requested services or support, always under duty of confidentiality.
• With lawful authorities or partners to meet regulatory obligations.
• With data providers for analytics, strictly for improving site function and services.

Data Security

We employ secure storage, access controls, and encryption to safeguard all personal information. Periodic reviews ensure these measures are up-to-date and effective against new threats.

Your Rights

Under South African and international law, you may request access, correction, or deletion of your data at any time.

• Request a copy of personal data held about you.
• Correct inaccurate information at your request.
• Request deletion or restrict processing under certain circumstances.
• Object to marketing or non-essential processing at any time.

Cookies & Technologies

Our site uses essential cookies for functionality. See our Cookie Policy for more information about how these are managed.

Cookie Policy Cookie Policy

Contact Us

For privacy queries or to exercise your rights, please contact our privacy officer using the details below.

Changes to Policy

If we update our privacy practices, changes will be posted here. We recommend reviewing this page periodically.